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Articles published by HDI

HDI’s Training and Consulting Helps Organizations and Professionals Improve Service Management and IT Support Performance
From HDI
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HDI’s SupportWorld Live 2025, the Must-Attend Conference for Service and Support Excellence, Hosts Three Inspiring Keynote Presenters
From HDI
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HDI Announces the 2025 Global Service and Support Awards Finalists
From HDI
Via Business Wire
HDI Unveils the SupportWorld Live 2025 Conference Program, the Definitive Event for Support and Service Management Professionals
From HDI
Via Business Wire
HDI Recognizes the Brightest Minds in the IT Service and Support Industry, Unveils the 2025 Featured Contributors and the Top 25 Thought Leaders
From HDI
Via Business Wire
HDI’s “State of Service Management in 2024” Report Finds 59% Focused on Improving the Customer Experience as the Top Priority for ITSM Projects
From HDI
Via Business Wire
HDI’s Service Management World 2024 Expo Hall to Showcase the Latest Products and Services in the Service Management Industry
From HDI
Via Business Wire
HDI’s Service Management World Announces Three Insightful and Inspiring Keynotes
From HDI
Via Business Wire
HDI Announces the State of Technical Support in 2024, Training is an Ongoing Challenge for Support Teams
From HDI
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HDI’s Service Management World Unveils 2024 Conference Program
From HDI
Via Business Wire
HDI Announces Expanded Lineup of Service Management Course Catalogue
From HDI
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HDI Announces Winners of the 2024 HDI Awards
From HDI
Via Business Wire
HDI’s SupportWorld Live 2024 Offers Five Dynamic Keynotes to Inspire Support and Service Management Professionals
From HDI
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HDI Announces 2024 IT Service Management Courses, Curriculum Created to Educate the Technical Support and Service Management Industry
From HDI
Via Business Wire
HDI Delivers the Latest Trends in Support and Service Management at SupportWorld Live 2024
From HDI
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HDI’s Service Management World Announces Three Inspiring Keynote Speakers
From HDI
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HDI’s Service Management World Unveils 2023 Conference Program
From HDI
Via Business Wire
HDI Announces Winners of the 2023 HDI Awards
From HDI
Via Business Wire
SupportWorld Live’s Expo Hall to Showcase the Most Innovative Products and Services in the Technical Support and Service Management Industry
From HDI
Via Business Wire
HDI’s SupportWorld Live 2023 Offers Five Inspiring Keynote Presentations that Encourage Organizational Excellence, Leadership and a Productive Culture
From HDI
Via Business Wire
HDI Announces 2023 Strategic Advisory Board
From HDI
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SupportWorld Live 2023, Presented by HDI, Educates the Technical Support and Service Management Industry
From HDI
Via Business Wire
Service Management World, Presented by HDI, Delivered the Service Management Community Actionable Insights to Manage Changing Customer and Business Expectations
From HDI
Via Business Wire
Service Management World 2022 Expo Hall to Display the Most Innovative Products and Services in the Service Management Industry
From HDI
Via Business Wire
HDI’s Service Management World 2022 Announces Inspiring Keynote Presentations Targeted to Service Management Leaders
From HDI
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HDI’s Service Management World Unveils 2022 Conference Program, Brings Service Management Leaders from Around the World to Meet, Learn and Engage
From HDI
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SupportWorld Live 2022 Expo Hall to Display Innovative Products and Services in the Technical Support and Service Management Industry
From HDI
Via Business Wire
SupportWorld Live 2022, Presented by HDI, Announces Blue Man Group Artistic Director, Randall Jaynes, Will Keynote Event
From HDI
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HDI to Unite the Technical Support and Service Management Industry at SupportWorld Live 2022, Unveils Conference Program
From HDI
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Support World Live’s Expo Hall to Display the Hottest Products and Services in the Technical Support and Service Management Industry Next Month in Orlando
From HDI
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