Curated Food Deliveries, Human Care Coordination, and Digital Engagement Remove Non-Medical Barriers to Address CMS Priority Measures

Healthcare member activation company, Pyx Health, today announced the expansion of its member activation platform, combining fresh food delivery, human care coordination, and a refreshed My Pyx app digital experience to help health plans reach vulnerable populations and improve health outcomes. The Pyx Health model is designed to build trust with members – encouraging them to share care needs that often go unreported – then translating engagement into meaningful action, allowing for impact where most engagement solutions fall short. Powered by Pyx Health’s AI-driven Continuous Activation Platform, the integrated model helps members overcome non-medical barriers such as food insecurity, non-medical transportation needs, and more – enabling them to follow through on recommended care while helping health plans improve quality performance and reduce avoidable utilization.

The announcement builds on Pyx Health’s acquisition of FarmboxRx and the launch of its Continuous Activation Platform, bringing together fresh food delivery, personalized support, and digital engagement into a single experience designed to activate members who are often hardest for health plans to reach.

Only one in three Americans says they trust the healthcare system, creating a significant barrier for health plans seeking to increase preventive screenings, improve chronic care management, and address social determinants of health.

“Technology alone can’t solve a people problem,” says Cindy Jordan, CEO and Co-Founder of Pyx Health. “When everyday barriers get in the way of care, we have to start by meeting people where they are. These are the issues our members are talking about around the kitchen table – making tradeoffs around healthcare, refilling prescriptions, or stocking their pantry. Something as simple as delivering fresh food to someone’s home opens the door to a relationship by literally bringing a solution to the table. Once that trust is established, we can help members take action to move their health forward.”

Pyx Health’s hybrid model combines in-home delivery of fresh food and health resources, one-to-one care coordination, and ongoing engagement through the My Pyx app – powered by Pyx Health’s AI-driven Continuous Activation Platform – to help members complete recommended care and close quality gaps. By addressing non-medical barriers such as food insecurity, transportation challenges, or confusion navigating the healthcare system, Pyx Health complements existing health plan programs, empowering members to take meaningful action across chronic conditions, diabetes, maternal health, and behavioral health.

Across programs serving Medicaid, Medicare Advantage, and Dual Eligible populations, Pyx Health reports measurable clinical and cost impact, including:

• 53% higher engagement rates, compared to industry averages
• 86% of members completing targeted health screenings
• 96% of member-reported barriers resolved in real-time
• 57% reduction in emergency department admissions
• 13% decrease in hospitalizations among targeted populations
• 74 Net Promoter Score, reflecting best-in-class member satisfaction

“Health plans increasingly recognize that improving outcomes requires addressing the real-world barriers members face each day,” says Dan Ripma, Principal at S2G Investments. “Pyx Health is tackling one of the most critical challenges in healthcare today – building trust – through a member-first model that combines food access, human support, and care navigation. For payers serving high-need populations, this kind of integrated approach is essential to driving outcomes at scale.”

“Pyx Health’s emphasis on its member activation platform offers a compelling way for health insurance plans to reach members,” adds Conor Green, Partner at TT Capital Partners. “We’re proud to see how the company has continued to evolve with the market – recognizing emerging needs, and delivering solutions that make a meaningful difference for health plans and the vulnerable members they serve.”

Pyx Health’s platform is designed to activate members who often fall through the cracks of traditional outreach programs. To learn more, visit www.pyxhealth.com.

About Pyx Health

Pyx Health is a tech-enabled member activation company that works with health plans to drive quality health outcomes. Leveraging food delivery, care coordination, and resource navigation, Pyx Health goes beyond reminders to meet members at key decision points in their lives. Pyx Health’s intervention inspires action to change a member’s daily trade-offs between health care needs into healthier, sustainable, member-driven solutions. In doing so, Pyx Health closes care gaps and improves health, increasing quality ratings and returns for plans. When people move forward, health plans do too. For more information, visit us at www.pyxhealth.com and follow us on LinkedIn and Facebook.

About S2G Investments

S2G Investments is a multi-stage investment firm focused on venture and growth-stage businesses across food & agriculture, oceans, and energy. We provide capital and value-added resources to companies and leadership teams pursuing market-based solutions designed to deliver greater value, improved outcomes, and enhanced performance over traditional alternatives. With a commitment to creating long-term, measurable outcomes, S2G provides tailored capital solutions that span venture, growth equity, debt, and infrastructure financing. For more information about S2G, visit our website or connect with us on LinkedIn.

About TT Capital Partners

TT Capital Partners (TTCP) is a private equity firm that partners with founders and management teams to build enduring, scaled software and tech-enabled services companies that improve how healthcare is delivered, managed, and financed. Learn more at www.TTCapitalPartners.com.

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