Technology veteran to lead company’s next chapter as AI makes intelligent observability mission-critical

New Relic, the Intelligent Observability Company, today announced the appointment of Nandini Ramani as Chief Executive Officer and member of the Board of Directors, effective immediately. She succeeds Ashan Willy, who will continue to serve as an advisor to the Board. Ramani joins New Relic amid continued growth and momentum fueled by increasing customer adoption of the company’s AI-powered products.

Ramani is a recognized technology executive with a distinguished track record in distributed systems, developer platforms, and enterprise software, designing and delivering market-leading products and building diverse, global organizations. She joins from Amazon Web Services, where she most recently led a core portfolio of observability, search, and compliance, including agentic transformation of these services. Ramani brings decades of enterprise engineering and infrastructure leadership, with a career that has spanned executive engineering and product roles at enterprise and consumer software organizations like X, Oracle, and Sun Microsystems.

“New Relic sits at an extraordinary inflection point in enterprise technology with a tremendous market opportunity to capture in its next phase of growth," said Nandini Ramani, Chief Executive Officer. “As AI transforms application architectures and complexity escalates, engineers need observability tools they can trust implicitly. I am honored to lead this talented team as we expand our AI-powered observability platform and help our customers build with clarity and confidence."

“Nandini brings the right combination of technical depth and enterprise leadership to accelerate New Relic’s strategy and leadership in driving the future of intelligent observability,” said Brian Decker, Co-Chief Investment Officer at Francisco Partners. “We are thrilled to partner with her and are confident she will build on the strong foundation the team has created and empower New Relic’s ability to deliver long-term value and mission-critical technologies for customers.”

"Nandini is a transformational leader and an exceptional technologist with a proven track record of delivering innovative, market-leading products and scaling complex engineering organizations," said Art Heidrich, Partner at TPG. “Her experience leading mission-critical observability and search platforms makes her the ideal person to accelerate New Relic’s product innovation and deepen the company’s enterprise footprint. We are proud to partner with her at this exciting moment for New Relic.”

Ramani joins New Relic as the company enters its next phase of enterprise growth, accelerating its vision of Intelligent Observability Beyond Human Scale through enhanced product innovation. On October 6^th, New Relic will host New Relic Now, its flagship product event, where the Company will unveil its latest advancements in AI-powered observability and offer engineers, developers, and technology leaders a first look at the roadmap that will define intelligent observability in the AI era. Register now to join us at https://newrelic.com/event/new-relic-now.

About New Relic

New Relic arms businesses with the trust and confidence required to thrive in the AI era. The New Relic Intelligent Observability Platform is the leading AI-strengthened platform designed to unify telemetry and business outcomes, bringing intelligence and automated actions to the most complex digital environments. The platform shifts teams from reactive firefighting to intelligent orchestration, leveraging AI-driven automation to optimize technology spend and protect revenue in real-time. That’s why global leaders – Adidas Runtastic, Domino’s, Ryanair, Swiggy, Topgolf, and William Hill – run on New Relic to drive innovation and deliver exceptional customer experiences.

Visit: www.newrelic.com.

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New Relic, the Intelligent Observability Company, today announced the appointment of Nandini Ramani as Chief Executive Officer.