Accelerates enterprise SaaS implementations by 2X at half the cost of legacy consulting models

Entelligence, a 28-year veteran in enterprise IT services delivery, today unveiled Alex, a breakthrough AI-powered platform that accelerates the deployment, adoption, and optimization of enterprise software.

Alex is an agentic AI deployment guide that combines large-scale automation with certified human expertise to help IT leaders, independent software vendors (ISVs), and channel partners optimize software deployment journeys. This new model for IT services translates into SaaS deployments that are completed twice as fast, at half the cost of traditional consulting models.

Turning SaaS on Its Head

Entelligence built Alex to address a growing bottleneck in SaaS: software is evolving faster than the services ecosystem can support.

Global systems integrators (GSIs) are expensive and slow. Channel partners often lack the right expertise. Software vendors can’t scale internal services teams fast enough to meet customer demand.

“Software has evolved. Services haven’t,” said Steve Satterwhite, Founder and Executive Chairman at Entelligence. “Alex bridges that gap by replacing bloated scoping and staffing cycles with AI-guided precision and execution delivered by experts that are experienced with your stack, your SLAs, and your needs.”

The platform turns complex enterprise deployments into clearly defined, AI-orchestrated journeys, recommending resources that can augment in-house teams every step of the way.

Alex Offers a Solution

Alex isn’t a chatbot. It’s a full-stack, AI-powered platform that uses structured data, delivery playbooks, and enterprise-specific context to:

• Automatically generate prescriptive journey maps for SaaS deployment, optimization, and scale
• Recommend right-fit consultants and delivery models based on software stack, goals, and timeline
• Streamline project initiation with instant intake, resource matching, and milestone tracking
• Continuously learn from thousands of prior engagements and technology documentation

The platform productizes deep knowledge, workflows, and delivery patterns that used to live in spreadsheets and decades of tribal memory. With services being a critical lever to software product adoption, Alex fills a critical skills and execution gap.

The benefits to enterprises, ISVs, and channel partners are clear:

• Instant services capacity, on-demand and white-labeled
• High quality services are reliable, consistent, and scalable, even across highly complex, hybrid tech stacks
• No more headaches associated with headcount juggling, hiring delays, or channel conflict

Already Embedded in the World’s Top Tech Ecosystems

Entelligence already powers professional services delivery for some of the most sophisticated SaaS companies in the world, including VMware by Broadcom, Palo Alto Networks, Google Cloud, HPE, and PureStorage.

With the launch of Alex, Entelligence makes that same high-trust, high-precision model available to any enterprise IT team, ISV, channel partner or hyperscaler.

“I talk with companies every day that are bringing new AI products or features to market. But I honestly have not seen anything like Alex from Entelligence before, and I can see the very real market need that Alex fills,” said David Marshall, executive editor of VMblog. “Enterprise IT organizations are struggling to keep up with all the new technologies their teams are investing in – Alex will offer very tangible value to them.”

Now Available in Tech Preview

Alex is now available in Tech Preview and will be revealed during VMware Explore, August 25-28 in Las Vegas:

- See the Quick Talk: Steve Satterwhite will present a Quick Talk at Explore titled “Alex: Deploy Twice as Fast at Half the Cost” on Wednesday, August 27 from 11:00-11:20 am PDT in The Hub (Level 2, Hall B, Discovery Theater, Session ID: CLOQT2025LVS).

- Interact with Alex: Stop by Entelligence Booth #502 during VMware Explore to engage with Alex first-hand.

Not attending Explore? Learn more about Alex or request early access at entelligence.com/get-started.

About Entelligence

Entelligence is the AI-powered execution platform for enterprise software. We help SaaS vendors and enterprise IT leaders deploy, scale, and optimize faster — with certified experts, intelligent automation, and on-demand services capacity. Built on nearly three decades of proven success, Entelligence delivers professional services with twice the speed, half the cost, and none of the consulting bloat.

To learn more, visit www.entelligence.com or follow us on LinkedIn.

View source version on businesswire.com: https://www.businesswire.com/news/home/20250819222057/en/

“...I honestly have not seen anything like Alex from Entelligence before, and I can see the very real market need that Alex fills.” - David Marshall, Executive Editor, VMblog