Supported by EVSTAR, EVSE-360™ combines comprehensive warranty coverage with advanced performance analytics to reduce downtime, protect revenue, and simplify EV charger ownership.
Lynkwell, a U.S.-based provider of EV charging solutions, has launched EVSE-360™, a first-of-its-kind offering that combines Lynkwell’s industry-leading software platform with end-to-end warranty protection.
Backed by EVSTAR and underwritten by an A+ rated insurer, EVSE-360™ addresses the most pressing need in the industry – safeguarding the performance of critical EV charging infrastructure. Lynkwell and EVSTAR’s integrated approach ensures that charger issues are identified early through real-time monitoring, resolved quickly via remote troubleshooting when possible, and escalated to expert field technicians when needed—all backed by a U.S.-based, human support team. EVSE-360™ is designed for customers who want to minimize downtime, avoid costly repairs, and protect their investment. By delivering a unified solution that reduces operational risk, EVSE-360™ empowers businesses to stay focused on growth while keeping their EV infrastructure reliable and fully supported.
Unlike other solutions that piecemeal hardware and software offerings together, Lynkwell is the only provider to offer this level of protection as an all-inclusive bundle. Only EVSE-360™ provides:
- Integrated Warranty and Software: Access charger and site health, performance, pricing, and more—all visualized and available anytime.
- Full-Value Protection for the Entire Term: 100% parts, labor, and shipping coverage for mechanical and electrical failures, power surges, and accidental handling damage.
- Revenue Reimbursement: If a claim isn't resolved within 72 hours of approval, site hosts receive a daily compensation for downtime.
- Underwritten by A+ Insurance Provider: The site host’s investment remains protected regardless of what happens to the charger or the dynamics of the industry.
- Second-Chance Coverage: Owners can retroactively enroll chargers sold within the past 18 months, making it easy to extend protection to past installations.
- Unified Claims Process: Regardless of the issue or cause, customers leverage a single point of contact for software, hardware, and support to streamline communication and minimize delays.
“EVSE-360™ is more than a warranty program; it’s an infrastructure strategy,” said Schuyler Poukish, chief executive officer at Lynkwell. “We engineered this platform to meet the real-world demands of diverse site hosts that need performance they can trust and protection they don’t have to think twice about. By unifying advanced diagnostics, seamless support, and total lifecycle coverage, EVSE-360™ eliminates complexity and sets a new standard for reliability in EV infrastructure.”
“We’re proud to power the protection layer behind Lynkwell’s EVSE-360™ platform. By combining our top-rated coverage directly into Lynkwell’s technology stack, site hosts get more than a safety net—they get a full-service ecosystem that proactively manages risk, uptime, and revenue impact. This is a first for the industry, and we’re excited to be part of such a forward-thinking solution,” said Andrew Hoehner, chief executive officer at EVSTAR.
Lynkwell’s proven suite of EV charging solutions underpins the EVSE-360™ offering:
- ViaLynk™ Real-Time Analytics provides insights into station performance, utilization, revenue, and health through Lynkwell’s dashboard, enabling site hosts to optimize pricing, prioritize maintenance, plan energy needs, drive more traffic during slow periods, and guide expansion decisions.
- Future-Ready Software is built for constant evolution, with ongoing updates that deliver new capabilities to meet the changing needs of site hosts and drivers. Features like energy management, guest charging access, and configurable operating hours are just a few examples of how Lynkwell continuously enhances the platform to keep sites competitive, efficient, and ready for what’s next.
- Seamless Hardware Interoperability lets site hosts deploy the best-fit chargers for every location, expand faster without costly disruptions, and manage it all through one unified platform.
Visit www.lynkwell.com or contact its team for more information about EVSE-360™.
About Lynkwell
Lynkwell is a leading energy infrastructure development company focused on connecting renewable generation, battery storage, utilities, and microgrids with next-generation fueling technologies via its Lynkwell X‑Change™ platform. Ranked as one of the fastest-growing private companies in the United States for the last three years, Lynkwell’s leadership is bolstered by its top 10 nationwide cloud-based EV charging software platform which hosts dozens of EV charging networks and manages 10,000 assets. With a curated catalog of more than 500 products from leading global OEMs plus its own XLynk™ charger, Lynkwell’s unique combination of full deployment solutions and energy integrations gives all clean energy stakeholders the power to thrive. Since 2016, the company has been instrumental in establishing private and public charging solutions and supporting infrastructure to empower America’s growing clean energy revolution.
About EVSTAR
EVSTAR is a leading renewable energy service and warranty administrator, specializing in providing comprehensive warranty services to protect electric vehicle charging stations. Backed by AM Best A-rated global insurance carrier, EVSTAR’s solutions help businesses mitigate financial risks while ensuring the operational efficiency and long-term success of EV infrastructure.
For more information or to contact EVSTAR, visit: EVSTAR.com
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"EVSE-360™ is more than a warranty program; it’s an infrastructure strategy."
Contacts
MEDIA CONTACT:
Kelly Owen Grover
Chief Marketing Officer, Lynkwell
kgrover@lynkwell.com
