2014.3.31 10-Q

UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549

FORM 10-Q
(Mark One)
x
 
QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
 
For the quarterly period ended March 31, 2014
o
 
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
 
For the transition period from ________________________ to ________________________
 
Commission file number: 1-7945

 
DELUXE CORPORATION
(Exact name of registrant as specified in its charter) 
Minnesota
(State or other jurisdiction of incorporation or organization)
41-0216800
(I.R.S. Employer Identification No.)
3680 Victoria St. N., Shoreview, Minnesota
(Address of principal executive offices)
55126-2966
(Zip Code)

(651) 483-7111
(Registrant’s telephone number, including area code) 
 
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. þYes   o No

Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or such shorter period that the registrant was required to submit and post such files).
þYes   o No

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, or a smaller reporting company. See the definitions of “large accelerated filer,” “accelerated filer” and “smaller reporting company” in Rule 12b-2 of the Exchange Act.
 
Large accelerated filer þ   
Accelerated filer o
 
Non-accelerated filer o
Smaller reporting company o
(Do not check if a smaller reporting company)

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).
o Yes þ  No

The number of shares outstanding of registrant’s common stock, par value $1.00 per share, at April 21, 2014 was 50,054,029.

1


PART I − FINANCIAL INFORMATION
Item 1. Financial Statements.
DELUXE CORPORATION
CONSOLIDATED BALANCE SHEETS
(in thousands, except share par value)
(Unaudited)

 
 
March 31,
2014
 
December 31,
2013
ASSETS
 
 
 
 
Current assets:
 
 
 
 
Cash and cash equivalents
 
$
140,615

 
$
121,089

Trade accounts receivable (net of allowances for uncollectible accounts of $3,984 and $3,861, respectively)
 
77,974

 
88,049

Inventories and supplies
 
29,334

 
28,966

Deferred income taxes
 
6,576

 
6,946

Funds held for customers
 
31,811

 
42,425

Other current assets
 
32,484

 
31,838

Total current assets
 
318,794

 
319,313

Deferred income taxes
 
1,781

 
1,851

Long-term investments (including $2,221 and $2,407 of investments at fair value, respectively)
 
44,700

 
44,451

Property, plant and equipment (net of accumulated depreciation of $363,098 and $360,926, respectively)
 
98,633

 
101,343

Assets held for sale
 
26,352

 
25,451

Intangibles (net of accumulated amortization of $357,119 and $346,086, respectively)
 
155,293

 
153,576

Goodwill
 
822,944

 
822,777

Other non-current assets
 
95,835

 
100,767

Total assets
 
$
1,564,332

 
$
1,569,529

 
 
 
 
 
LIABILITIES AND SHAREHOLDERS’ EQUITY
 
 

 
 

Current liabilities:
 
 

 
 

Accounts payable
 
$
69,353

 
$
71,492

Accrued liabilities
 
149,052

 
162,990

Long-term debt due within one year
 
255,262

 
255,589

Total current liabilities
 
473,667

 
490,071

Long-term debt
 
387,942

 
385,115

Deferred income taxes
 
83,624

 
82,814

Other non-current liabilities
 
60,106

 
61,072

Commitments and contingencies (Notes 11 and 12)
 


 


Shareholders’ equity:
 
 

 
 

Common shares $1 par value (authorized: 500,000 shares; outstanding: 2014 – 50,043; 2013 – 50,344)
 
50,043

 
50,344

Additional paid-in capital
 

 
22,596

Retained earnings
 
544,243

 
510,941

Accumulated other comprehensive loss
 
(35,293
)
 
(33,424
)
Total shareholders’ equity
 
558,993

 
550,457

Total liabilities and shareholders’ equity
 
$
1,564,332

 
$
1,569,529


See Condensed Notes to Unaudited Consolidated Financial Statements

2


DELUXE CORPORATION
CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME
(in thousands, except per share amounts)
(Unaudited)

 
 
Quarter Ended March 31,
 
 
2014
 
2013
Product revenue
 
$
345,664

 
$
339,875

Service revenue
 
61,291

 
47,678

Total revenue
 
406,955

 
387,553

Cost of products sold
 
(118,386
)
 
(112,270
)
Cost of services
 
(26,542
)
 
(21,027
)
Total cost of revenue
 
(144,928
)
 
(133,297
)
Gross profit
 
262,027

 
254,256

Selling, general and administrative expense
 
(177,931
)
 
(175,152
)
Net restructuring charges
 
(3,300
)
 
(1,371
)
Operating income
 
80,796


77,733

Interest expense
 
(9,567
)
 
(9,479
)
Other income
 
131

 
350

Income before income taxes
 
71,360

 
68,604

Income tax provision
 
(24,036
)
 
(22,729
)
Net income
 
$
47,324

 
$
45,875

 
 
 
 
 
Comprehensive income
 
$
45,455

 
$
45,250

 
 
 
 
 
Basic earnings per share
 
$
0.94

 
$
0.90

Diluted earnings per share
 
0.93

 
0.89

Cash dividends per share
 
0.25

 
0.25


See Condensed Notes to Unaudited Consolidated Financial Statements


3


DELUXE CORPORATION
CONSOLIDATED STATEMENT OF SHAREHOLDERS' EQUITY
(in thousands)
(Unaudited)

 
 
Common shares
 
Common shares
par value
 
Additional paid-in capital
 
Retained earnings
 
Accumulated other comprehensive loss
 
Total
Balance, December 31, 2013
 
50,344

 
$
50,344

 
$
22,596

 
$
510,941

 
$
(33,424
)
 
$
550,457

Net income
 

 

 

 
47,324

 

 
47,324

Cash dividends
 

 

 

 
(12,644
)
 

 
(12,644
)
Common shares issued
 
369

 
369

 
6,702

 

 

 
7,071

Tax impact of share-based awards
 

 

 
1,170

 

 

 
1,170

Common shares repurchased
 
(623
)
 
(623
)
 
(29,929
)
 
(1,378
)
 

 
(31,930
)
Other common shares retired
 
(47
)
 
(47
)
 
(2,260
)
 

 

 
(2,307
)
Fair value of share-based compensation
 

 

 
1,721

 

 

 
1,721

Other comprehensive loss
 

 

 

 

 
(1,869
)
 
(1,869
)
Balance, March 31, 2014
 
50,043

 
$
50,043

 
$

 
$
544,243

 
$
(35,293
)
 
$
558,993



See Condensed Notes to Unaudited Consolidated Financial Statements


4


DELUXE CORPORATION
CONSOLIDATED STATEMENTS OF CASH FLOWS
(in thousands)
(Unaudited)
 
 
Quarter Ended March 31,
 
 
2014
 
2013
Cash flows from operating activities:
 
 
 
 
Net income
 
$
47,324

 
$
45,875

Adjustments to reconcile net income to net cash provided by operating activities:
 
 

 
 

Depreciation
 
4,241

 
4,556

Amortization of intangibles
 
12,024

 
11,343

Amortization of contract acquisition costs
 
4,261

 
4,102

Deferred income taxes
 
(594
)
 
(144
)
Employee share-based compensation expense
 
1,908

 
1,919

Other non-cash items, net
 
2,336

 
2,016

Changes in assets and liabilities, net of effect of acquisitions:
 
 

 
 

Trade accounts receivable
 
8,926

 
(5,605
)
Inventories and supplies
 
(585
)
 
(948
)
Other current assets
 
(1,703
)
 
(4,180
)
Non-current assets
 
(860
)
 
(3,520
)
Accounts payable
 
(2,169
)
 
(1,800
)
Contract acquisition payments
 
(1,355
)
 
(3,177
)
Other accrued and non-current liabilities
 
(415
)
 
1,031

Net cash provided by operating activities
 
73,339

 
51,468

Cash flows from investing activities:
 
 

 
 

Purchases of capital assets
 
(10,950
)
 
(8,304
)
Payments for acquisitions, net of cash acquired
 
(2,866
)
 
(1,360
)
Other
 
806

 
(173
)
Net cash used by investing activities
 
(13,010
)
 
(9,837
)
Cash flows from financing activities:
 
 

 
 

Net payments on short-term debt
 
(125
)
 

Payments on long-term debt
 
(203
)
 

Payments for debt issue costs
 
(939
)
 
(138
)
Change in book overdrafts
 

 
55

Proceeds from issuing shares under employee plans
 
5,376

 
8,987

Excess tax benefit from share-based employee awards
 
1,401

 
915

Payments for common shares repurchased
 
(31,930
)
 
(12,609
)
Cash dividends paid to shareholders
 
(12,644
)
 
(12,731
)
Net cash used by financing activities
 
(39,064
)
 
(15,521
)
 
 
 
 
 
Effect of exchange rate change on cash
 
(1,739
)
 
(804
)
 
 
 
 
 
Net change in cash and cash equivalents
 
19,526

 
25,306

Cash and cash equivalents, beginning of year
 
121,089

 
45,435

Cash and cash equivalents, end of period
 
$
140,615

 
$
70,741


See Condensed Notes to Unaudited Consolidated Financial Statements

5


DELUXE CORPORATION
CONDENSED NOTES TO UNAUDITED CONSOLIDATED FINANCIAL STATEMENTS
(dollars and shares in thousands, except per share amounts)


Note 1: Consolidated financial statements

The consolidated balance sheet as of March 31, 2014, the consolidated statements of comprehensive income for the quarters ended March 31, 2014 and 2013, the consolidated statement of shareholders’ equity for the quarter ended March 31, 2014, and the consolidated statements of cash flows for the quarters ended March 31, 2014 and 2013 are unaudited. The consolidated balance sheet as of December 31, 2013 was derived from audited consolidated financial statements, but does not include all disclosures required by generally accepted accounting principles (GAAP) in the United States of America. In the opinion of management, all adjustments necessary for a fair statement of the consolidated financial statements are included. Adjustments consist only of normal recurring items, except for any discussed in the notes below. Interim results are not necessarily indicative of results for a full year. The consolidated financial statements and notes are presented in accordance with instructions for Form 10-Q, and do not contain certain information included in our annual consolidated financial statements and notes. The consolidated financial statements and notes appearing in this report should be read in conjunction with the consolidated audited financial statements and related notes included in our Annual Report on Form 10-K for the year ended December 31, 2013 (the “2013 Form 10-K”).


Note 2: New accounting pronouncements

On January 1, 2014, we adopted Accounting Standards Update (ASU) No. 2013-11, Presentation of an Unrecognized Tax Benefit When a Net Operating Loss Carryforward, a Similar Tax Loss, or a Tax Credit Carryforward Exists. This standard provides guidance regarding when an unrecognized tax benefit should be classified as a reduction to a deferred tax asset or when it should be classified as a liability in the consolidated balance sheet. Adoption of this standard resulted in an increase of $669 in non-current deferred income tax liabilities and a corresponding decrease in other non-current liabilities.

In April 2014, the Financial Accounting Standards Board issued ASU No. 2014-08, Reporting Discontinued Operations and Disclosures of Disposals of Components of an Entity. This standard changes the criteria for determining which disposals should be presented as discontinued operations and modifies the related disclosure requirements. Additionally, the new guidance requires that a business which qualifies as held for sale upon acquisition should be reported as discontinued operations. The new guidance is effective for us on January 1, 2015 and applies prospectively to new disposals and new classifications of disposal groups as held for sale after the effective date. We are currently assessing the impact of this new standard on our consolidated financial statements.


Note 3: Supplemental balance sheet information

Inventories and supplies – Inventories and supplies were comprised of the following:
 
 
March 31,
2014
 
December 31,
2013
Raw materials
 
$
5,571

 
$
5,426

Semi-finished goods
 
8,137

 
8,361

Finished goods
 
12,520

 
11,948

Supplies
 
3,106

 
3,231

Inventories and supplies
 
$
29,334

 
$
28,966



6


Available-for-sale securities – Available-for-sale securities included within cash and cash equivalents, funds held for customers and other current assets were comprised of the following:
 
 
March 31, 2014
 
 
Cost
 
Gross unrealized gains
 
Gross unrealized losses
 
Fair value
Money market securities (cash equivalents)
 
$
56,001

 
$

 
$

 
$
56,001

Canadian and provincial government securities (funds held for customers)(1)
 
9,580

 

 
(240
)
 
9,340

Canadian money market fund (other current assets)
 
1,974

 

 

 
1,974

Total available-for-sale securities
 
$
67,555

 
$


$
(240
)

$
67,315


(1) Funds held for customers, as reported on the consolidated balance sheet as of March 31, 2014, also included cash of $22,471.
 
 
December 31, 2013
 
 
Cost
 
Gross unrealized gains
 
Gross unrealized losses
 
Fair value
Money market securities (cash equivalents)
 
$
70,001

 
$

 
$

 
$
70,001

Funds held for customers:
 
 
 
 
 
 
 
 
Canadian and provincial government securities
 
9,901

 

 
(343
)
 
9,558

Canadian guaranteed investment certificate
 
5,178

 

 

 
5,178

Available-for-sale securities (funds held for customers)(1)
 
15,079




(343
)

14,736

Canadian money market fund (other current assets)
 
2,045

 

 

 
2,045

Total available-for-sale securities
 
$
87,125

 
$

 
$
(343
)
 
$
86,782

 
(1) Funds held for customers, as reported on the consolidated balance sheet as of December 31, 2013, also included cash of $27,689.
 
Expected maturities of available-for-sale securities as of March 31, 2014 were as follows:
 
 
Fair value
Due in one year or less
 
$
57,975

Due in two to five years
 
4,913

Due in six to ten years
 
4,427

Total available-for-sale securities
 
$
67,315


Further information regarding the fair value of available-for-sale securities can be found in Note 8: Fair value measurements.

Assets held for sale – Assets held for sale consisted of the operations of small business distributors which we previously purchased. The assets consisted primarily of customer lists. We are actively marketing the assets and expect the selling prices will exceed the carrying values. Net assets held for sale consisted of the following:
 
 
March 31,
2014
 
December 31,
2013
 
Balance sheet caption
Current assets
 
$
216

 
$
727

 
Other current assets
Intangibles
 
25,527

 
24,603

 
Assets held for sale
Other non-current assets
 
825

 
848

 
Assets held for sale
Accrued liabilities
 
(856
)
 
(733
)
 
Accrued liabilities
Non-current deferred income tax liabilities
 
(8,735
)
 
(7,821
)
 
Other non-current liabilities
Other non-current liabilities
 
(40
)
 
(32
)
 
Other non-current liabilities
Net assets held for sale
 
$
16,937

 
$
17,592

 
 

7



Intangibles – Intangibles were comprised of the following:
 
 
March 31, 2014
 
December 31, 2013
 
 
Gross carrying amount
 
Accumulated amortization
 
Net carrying amount
 
Gross carrying amount
 
Accumulated amortization
 
Net carrying amount
Indefinite-lived:
 
 
 
 
 
 
 
 
 
 
 
 
Trade name
 
$
19,100

 
$

 
$
19,100

 
$
19,100

 
$

 
$
19,100

Amortizable intangibles:
 
 

 
 

 
 

 
 

 
 

 
 

Internal-use software
 
352,135

 
(283,815
)
 
68,320

 
339,995

 
(275,159
)
 
64,836

Trade names
 
67,761

 
(34,568
)
 
33,193

 
67,961

 
(33,642
)
 
34,319

Customer lists/relationships
 
65,292

 
(32,817
)
 
32,475

 
63,282

 
(31,606
)
 
31,676

Other
 
8,124

 
(5,919
)
 
2,205

 
9,324

 
(5,679
)
 
3,645

Amortizable intangibles
 
493,312

 
(357,119
)

136,193


480,562


(346,086
)

134,476

Intangibles
 
$
512,412

 
$
(357,119
)

$
155,293


$
499,662


$
(346,086
)

$
153,576


Amortization of intangibles was $12,024 for the quarter ended March 31, 2014 and $11,343 for the quarter ended March 31, 2013. Based on the intangibles in service as of March 31, 2014, estimated future amortization expense is as follows:
 
 
Estimated
amortization
expense
Remainder of 2014
 
$
30,661

2015
 
32,825

2016
 
20,804

2017
 
10,918

2018
 
7,525


We acquire internal-use software in the normal course of business. We also acquire internal-use software and other intangible assets in conjunction with acquisitions (Note 6). The following intangible assets were acquired during the quarter ended March 31, 2014:
 
 
Amount
 
Weighted-average amortization period
(in years)
Internal-use software
 
$
12,218

 
4
Customer lists/relationships
 
2,891

 
9
Acquired intangibles
 
$
15,109

 
5

8



Goodwill – Changes in goodwill during the quarter ended March 31, 2014 were as follows:
 
 
Small
Business
Services
 
Financial
Services
 
Direct
Checks
 
Total
Balance, December 31, 2013:
 
 
 
 
 
 
 
 
Goodwill, gross
 
$
652,554

 
$
41,717

 
$
148,506

 
$
842,777

Accumulated impairment charges
 
(20,000
)
 

 

 
(20,000
)
Goodwill, net of accumulated impairment charges
 
632,554

 
41,717


148,506


822,777

Adjustment for acquisition of Destination Rewards, Inc. (Note 6)
 

 
(1,375
)
 

 
(1,375
)
Acquisition of NetClime, Inc. (Note 6)
 
1,615

 

 

 
1,615

Currency translation adjustment
 
(73
)
 

 

 
(73
)
Balance, March 31, 2014:
 
 

 
 

 
 

 
 

Goodwill, gross
 
654,096

 
40,342

 
148,506

 
842,944

Accumulated impairment charges
 
(20,000
)
 

 

 
(20,000
)
Goodwill, net of accumulated impairment charges
 
$
634,096

 
$
40,342


$
148,506


$
822,944


Other non-current assets – Other non-current assets were comprised of the following:
 
 
March 31,
2014
 
December 31,
2013
Contract acquisition costs
 
$
31,475

 
$
35,421

Postretirement benefit plan asset
 
26,251

 
24,981

Loans and notes receivable from distributors
 
15,610

 
16,162

Deferred advertising costs
 
9,815

 
10,447

Other
 
12,684

 
13,756

Other non-current assets
 
$
95,835

 
$
100,767


Changes in contract acquisition costs during the quarters ended March 31, 2014 and 2013 were as follows:
 
 
Quarter Ended March 31,
 
 
2014
 
2013
Balance, beginning of year
 
$
35,421

 
$
43,036

Additions(1)
 
425

 
4,269

Amortization
 
(4,261
)
 
(4,102
)
Other
 
(110
)
 
(133
)
Balance, end of period
 
$
31,475

 
$
43,070

 
(1) Contract acquisition costs are accrued upon contract execution. Cash payments made for contract acquisition costs were $1,355 for the quarter ended March 31, 2014 and $3,177 for the quarter ended March 31, 2013.


9


Accrued liabilities – Accrued liabilities were comprised of the following:
 
 
March 31,
2014
 
December 31,
2013
Funds held for customers
 
$
31,068

 
$
41,810

Income taxes
 
21,346

 
3,677

Customer rebates
 
18,456

 
21,623

Deferred revenue
 
16,253

 
16,897

Interest
 
11,618

 
8,869

Employee profit sharing/cash bonus
 
8,354

 
29,544

Restructuring due within one year (Note 9)
 
4,100

 
5,609

Contract acquisition costs due within one year
 
2,840

 
3,880

Other
 
35,017

 
31,081

Accrued liabilities
 
$
149,052

 
$
162,990



Note 4: Earnings per share

The following table reflects the calculation of basic and diluted earnings per share. During each period, certain stock options, as noted below, were excluded from the calculation of diluted earnings per share because their effect would have been antidilutive. 
 
 
Quarter Ended March 31,
 
 
2014
 
2013
Earnings per share – basic:
 
 
 
 
Net income
 
$
47,324

 
$
45,875

Income allocated to participating securities
 
(200
)
 
(330
)
Income available to common shareholders
 
$
47,124

 
$
45,545

Weighted-average shares outstanding
 
50,228

 
50,707

Earnings per share – basic
 
$
0.94

 
$
0.90

 
 
 
 
 
Earnings per share – diluted:
 
 

 
 

Net income
 
$
47,324

 
$
45,875

Income allocated to participating securities
 
(198
)
 
(328
)
Re-measurement of share-based awards classified as liabilities
 
(8
)
 
153

Income available to common shareholders
 
$
47,118

 
$
45,700

Weighted-average shares outstanding
 
50,228

 
50,707

Dilutive impact of potential common shares
 
456

 
465

Weighted-average shares and potential common shares outstanding
 
50,684

 
51,172

Earnings per share – diluted
 
$
0.93

 
$
0.89

 
 
 
 
 
Antidilutive options excluded from calculation
 
281

 
412





10


Note 5: Other comprehensive income

Reclassification adjustments Information regarding amounts reclassified from accumulated other comprehensive loss to net income was as follows:
Accumulated other comprehensive loss components
 
Amounts reclassified from accumulated other comprehensive loss
 
Affected line item in consolidated statements of comprehensive income
 
 
Quarter Ended March 31,
 
 
 
 
2014
 
2013
 
 
Amortization of loss on interest rate locks(1)
 
(429
)
 
(412
)
 
Interest expense
Tax benefit
 
168

 
152

 
Income tax provision
Amortization of loss on interest rate locks, net of tax
 
(261
)
 
(260
)
 
Net income
Amortization of postretirement benefit plan items:
 
 
 
 
 
 
Prior service credit
 
$
355

 
$
355

 
(2) 
Net actuarial loss
 
(854
)
 
(1,110
)
 
(2) 
Total amortization
 
(499
)
 
(755
)
 
(2) 
Tax benefit
 
140

 
229

 
(2) 
Amortization of postretirement benefit plan items, net of tax
 
(359
)
 
(526
)
 
(2) 
Total reclassifications, net of tax
 
$
(620
)
 
$
(786
)
 
 

(1) Relates to interest rate locks executed in 2004. See the caption "Note 6: Derivative financial instruments" in the Notes to Consolidated Financial Statements appearing in the 2013 Form 10-K.
(2) Amortization of postretirement benefit plan items is included in the computation of net periodic benefit income. Additional details can be found in Note 10: Postretirement benefits.

Accumulated other comprehensive loss Changes in the components of accumulated other comprehensive loss were as follows:
 
 
Postretirement benefit plans, net of tax
 
Loss on derivatives, net of tax(1)
 
Net unrealized loss on marketable securities, net of tax(2)
 
Currency translation adjustment
 
Accumulated other comprehensive loss
Balance, December 31, 2013
 
$
(34,874
)
 
$
(781
)
 
$
(276
)
 
$
2,507

 
$
(33,424
)
Other comprehensive income (loss) before reclassifications
 

 

 
68

 
(2,557
)
 
(2,489
)
Amounts reclassified from accumulated other comprehensive loss
 
359

 
261

 

 

 
620

Net current-period other comprehensive income (loss)
 
359

 
261

 
68

 
(2,557
)
 
(1,869
)
Balance, March 31, 2014
 
$
(34,515
)
 
$
(520
)
 
$
(208
)
 
$
(50
)
 
$
(35,293
)

(1) Relates to interest rate locks executed in 2004. See the caption "Note 6: Derivative financial instruments" in the Notes to Consolidated Financial Statements appearing in the 2013 Form 10-K.
(2) Other comprehensive income before reclassifications is net of income tax expense of $24.



11


Note 6: Acquisitions

During the quarter ended March 31, 2014, we made the following payments, net of cash acquired, for business acquisitions:
 
 
Payments for acquisitions, net of cash acquired
NetClime, Inc.
 
$
1,988

Small business distributors
 
628

Other
 
250

Payments for acquisitions, net of cash acquired
 
$
2,866


In January 2014, we acquired all of the outstanding capital stock of NetClime, Inc., a provider of website development software. The allocation of the purchase price based upon the estimated fair value of the assets acquired and liabilities assumed resulted in goodwill of $1,615. The acquisition resulted in goodwill as we expect to drive future revenue as we incorporate NetClime's software solution into our technology platform and the marketing solutions services we offer our customers. Transaction costs related to the acquisition were expensed as incurred and were not significant to the consolidated statement of comprehensive income for the quarter ended March 31, 2014. The results of operations of this business from its acquisition date are included in our Small Business Services segment. Intangible assets acquired consisted primarily of internal-use software with an aggregate value of $1,050 and a useful life of 4 years, which is being amortized using the straight-line method. Further information regarding the calculation of the estimated fair value of the internal-use software can be found in Note 8.

In December 2013, we acquired substantially all of the assets of Destination Rewards, Inc., a rewards and loyalty program provider. During the first quarter of 2014, we adjusted the valuation of the intangibles acquired, and we finalized the determination of the intangible useful lives, resulting in tax-deductible goodwill of $11,705. This is a decrease of $1,375 from the amount of goodwill as of December 31, 2013. We expect to finalize the allocation of the purchase price during the second quarter of 2014, as we finalize the valuation of an acquired liability. The acquisition resulted in goodwill as we plan to offer Destination Rewards to our clients as a key component of our marketing solutions product set. The acquired intangible assets consisted primarily of customer relationships of $4,400 with a useful life of 10 years, internal-use software with an aggregate value of $4,100 and a weighted-average useful life of 4 years and supplier relationships of $1,100 with a useful life of 5 years. All of the intangibles are being amortized using the straight-line method. Further information regarding the calculation of the estimated fair values of these assets can be found in Note 8.


Note 7: Derivative financial instruments

We have entered into interest rate swaps to hedge against changes in the fair value of a portion of our long-term debt. We entered into these swaps, which we designated as fair value hedges, to achieve a targeted mix of fixed and variable rate debt, where we receive a fixed rate and pay a variable rate based on the London Interbank Offered Rate (LIBOR). Changes in the fair value of the interest rate swaps and the related long-term debt are included in interest expense in the consolidated statements of comprehensive income. The interest rate swaps related to our long-term debt due in 2020 meet the criteria for using the short-cut method for a fair value hedge based on the structure of the hedging relationship. As such, the changes in the fair value of the derivative and the related long-term debt are equal. The short-cut method is not being used for the interest rate swaps related to our long-term debt due in 2014. When the change in the fair value of these interest rate swaps and the hedged debt are not equal (i.e., hedge ineffectiveness), the difference in the changes in fair value affects the reported amount of interest expense in our consolidated statements of comprehensive income. Information regarding hedge ineffectiveness in each period is presented in Note 8.


12


Information regarding interest rate swaps as of March 31, 2014 was as follows:
 
 
Notional amount
 
Fair value of interest rate swaps
 
Increase (decrease) in debt due to fair value adjustment
 
Balance sheet caption including interest rate swaps
Fair value hedge related to long-term debt due in 2014
 
$
198,000

 
$
1,712

 
$
1,073

 
Other current assets
Fair value hedge related to long-term debt due in 2020
 
200,000

 
(13,751
)
 
(13,751
)
 
Other non-current liabilities
Total fair value hedges
 
$
398,000

 
$
(12,039
)

$
(12,678
)
 
 

Information regarding interest rate swaps as of December 31, 2013 was as follows:
 
 
Notional amount
 
Fair value of interest rate swaps
 
Increase (decrease) in debt due to fair value adjustment
 
Balance sheet caption including interest rate swaps
Fair value hedge related to long-term debt due in 2014
 
$
198,000

 
$
2,158

 
$
1,569

 
Other current assets
Fair value hedge related to long-term debt due in 2020
 
200,000

 
(16,239
)
 
(16,239
)
 
Other non-current liabilities
Total fair value hedges
 
$
398,000

 
$
(14,081
)
 
$
(14,670
)
 
 


Note 8: Fair value measurements

2014 acquisitions – For all acquisitions, we are required to measure the fair value of the net identifiable tangible and intangible assets and liabilities acquired, excluding goodwill and deferred income taxes. The identifiable net assets acquired during the first quarter of 2014 were comprised primarily of internal-use software associated with the acquisition of NetClime, Inc. (Note 6). The fair value of the acquired internal-use software was estimated using a cost of reproduction method. The primary components of the software were identified and the estimated cost to reproduce the software was calculated based on data provided by NetClime. The calculated fair value of the acquired internal-use software was $1,050.

During the first quarter of 2014, we finalized the valuation of the intangible assets acquired in the acquisition of Destination Rewards, Inc. in December 2013 (Note 6). The acquired intangibles consisted primarily of customer relationships, internal-use software and supplier relationships. The fair value of the customer relationships was estimated using the multi-period excess earnings method. Assumptions used in this calculation included same-customer revenue growth rates and estimated customer retention rates based on the acquirees' historical information. The fair value of the acquired customer relationships was $4,400. The fair value of the acquired internal-use software was estimated using a cost of reproduction method. The primary components of the software were identified and the estimated cost to reproduce the software was calculated using estimated time and labor rates derived from our historical data from previous upgrades of a similar size and nature. The fair value of the acquired internal-use software was $4,100. The fair value of the supplier relationships was estimated by comparing the forecasted gross margin with the supplier relationships in place compared to the forecasted gross margin without the supplier relationships. The fair value of the acquired supplier relationships was $1,100.

Recurring fair value measurements – Cash and cash equivalents as of March 31, 2014 and December 31, 2013 included available-for-sale marketable securities (Note 3). These securities consisted of investments in money market funds which are traded in active markets. As such, the fair value of the securities is determined based on quoted market prices. Because of the short-term nature of the underlying investments, the cost of these securities approximates their fair value. The cost of securities sold is determined using the average cost method. No gains or losses on sales of these marketable securities were realized during the quarters ended March 31, 2014 or 2013.

Funds held for customers included available-for-sale marketable securities (Note 3). These securities consisted of a mutual fund investment which invests in Canadian and provincial government securities, and as of December 31, 2013, an investment in a six-month Canadian guaranteed investment certificate (GIC) which matured in February 2014. The mutual fund

13


is not traded in an active market and its fair value is determined by obtaining quoted prices in active markets for the underlying securities held by the fund. The fair value of the GIC approximated cost due to its relatively short duration. Unrealized gains and losses, net of tax, are included in accumulated other comprehensive loss in the consolidated balance sheets. The cost of securities sold is determined using the average cost method. Realized gains and losses are included in revenue in the consolidated statements of comprehensive income and were not significant for the quarters ended March 31, 2014 or 2013.

Other current assets included available-for-sale marketable securities (Note 3). These securities consisted of a Canadian money market fund which is not traded in an active market. As such, the fair value of this investment is determined by obtaining quoted prices in active markets for the underlying securities held by the fund. Because of the short-term nature of the underlying investments, the cost of these securities approximates their fair value. The cost of securities sold is determined using the average cost method. No gains or losses on sales of these marketable securities were realized during the quarters ended March 31, 2014 or 2013.

We have elected to account for a long-term investment in domestic mutual funds under the fair value option for financial assets and financial liabilities. The fair value option provides companies an irrevocable option to measure many financial assets and liabilities at fair value with changes in fair value recognized in earnings. The investment is included in long-term investments in the consolidated balance sheets. Long-term investments also include the cash surrender values of company-owned life insurance policies. Realized and unrealized gains and losses, as well as dividends earned by the mutual fund investment, are included in selling, general and administrative (SG&A) expense in the consolidated statements of comprehensive income. This investment corresponds to a liability under an officers’ deferred compensation plan which is not available to new participants and is fully funded by the investment in mutual funds. The liability under the plan equals the fair value of the investment in mutual funds. Thus, as the value of the investment changes, the value of the liability changes accordingly. As changes in the liability are reflected within SG&A expense in the consolidated statements of comprehensive income, the fair value option of accounting for the investment in mutual funds allows us to net changes in the investment and the related liability in the statements of comprehensive income. The cost of securities sold is determined using the average cost method. During the quarters ended March 31, 2014 and 2013, net realized gains were not significant. We recognized net unrealized losses of $149 during the quarter ended March 31, 2014, while net unrealized gains recognized during the quarter ended March 31, 2013 were not significant.

The fair value of interest rate swaps (Note 7) is determined at each reporting date by means of a pricing model utilizing readily observable market interest rates. The change in fair value is determined as the change in the present value of estimated future cash flows discounted using the LIBOR rate. The interest rate swaps related to our long-term debt due in 2020 meet the criteria for using the short-cut method for a fair value hedge based on the structure of the hedging relationship. As such, the changes in the fair value of the derivative and related long-term debt are equal. The short-cut method is not being used for our other interest rate swaps. Changes in the fair value of the interest rate swaps, as well as changes in the fair value of the hedged debt, are included in interest expense in the consolidated statements of comprehensive income and were as follows:
 
 
Quarter Ended March 31,
 
 
2014
 
2013
Gain (loss) from derivatives
 
$
2,042

 
$
(2,646
)
(Loss) gain from change in fair value of hedged debt
 
(1,992
)
 
2,684

Net decrease in interest expense
 
$
50

 
$
38



14


Information regarding recurring fair value measurements completed during each period was as follows:
 
 
 
 
Fair value measurements using
 
 
Fair value as of
 March 31, 2014
 
Quoted prices in active markets for identical assets
 
Significant other observable inputs
 
Significant unobservable inputs
 
 
 
(Level 1)
 
 (Level 2)
 
(Level 3)
Available-for-sale marketable securities (cash equivalents)
 
$
56,001

 
$
56,001

 
$

 
$

Available-for-sale marketable securities (funds held for customers)
 
9,340

 

 
9,340

 

Available-for-sale marketable securities (other current assets)
 
1,974

 

 
1,974

 

Long-term investment in mutual funds
 
2,221

 
2,221

 

 

Derivative assets
 
1,712

 

 
1,712

 

Derivative liabilities
 
(13,751
)
 

 
(13,751
)
 

 
 
 
 
Fair value measurements using
 
 
Fair value as of
December 31, 2013
 
Quoted prices in active markets for identical assets
 
Significant other
observable inputs
 
Significant unobservable inputs
 
 
 
(Level 1)
 
(Level 2)
 
(Level 3)
Available-for-sale marketable securities (cash equivalents)
 
$
70,001

 
$
70,001

 
$

 
$

Available-for-sale marketable securities (funds held for customers)
 
14,736

 

 
14,736

 

Available-for-sale marketable securities (other current assets)
 
2,045

 

 
2,045

 

Long-term investment in mutual funds
 
2,407

 
2,407

 

 

Derivative assets
 
2,158

 

 
2,158

 

Derivative liabilities
 
(16,239
)
 

 
(16,239
)
 


Our policy is to recognize transfers between fair value levels as of the end of the reporting period in which the transfer occurred. There were no transfers between fair value levels during the quarter ended March 31, 2014.

Fair value measurements of other financial instruments – The following methods and assumptions were used to estimate the fair value of each class of financial instrument for which it is practicable to estimate fair value.

Cash, excluding cash equivalents, and cash included within funds held for customers – The carrying amounts reported in the consolidated balance sheets approximate fair value because of the short-term nature of these items.

Loans and notes receivable from distributors – We have receivables for loans made to our Safeguard distributors. In addition, we have acquired the operations of several small business distributors which we then sold to our Safeguard distributors. In most cases, we entered into notes receivable upon the sale of the assets to the distributors. The fair value of these loans and notes receivable is calculated as the present value of expected future cash flows, discounted using an estimated interest rate based on published bond yields for companies of similar risk.

Long-term debt – The fair value of long-term debt is based on quoted prices for identical liabilities when traded as assets in an active market. The fair value of long-term debt included in the table below does not reflect the impact of hedging activity. The carrying amount of long-term debt includes the change in fair value of hedged long-term debt.


15


The estimated fair values of these financial instruments were as follows:
 
 
 
 
Fair value measurements using
 
 
March 31, 2014
 
Quoted prices in active markets for identical assets
 
Significant other observable inputs
 
Significant unobservable inputs
 
 
Carrying value
 
Fair value
 
(Level 1)
 
(Level 2)
 
(Level 3)
Cash (excluding cash equivalents)
 
$
84,614

 
$
84,614

 
$
84,614

 
$

 
$

Cash (funds held for customers)
 
22,471

 
22,471

 
22,471

 

 

Loans and notes receivable from distributors
 
17,504

 
16,806

 

 

 
16,806

Long-term debt, including portion due within one year(1)
 
640,793

 
683,986

 
683,986

 

 


(1) Amounts exclude capital lease obligations.
 
 
 
 
Fair value measurements using
 
 
December 31, 2013
 
Quoted prices in active markets for identical assets
 
Significant other observable inputs
 
Significant unobservable inputs
 
 
Carrying value
 
Fair value
 
(Level 1)
 
(Level 2)
 
(Level 3)
Cash (excluding cash equivalents)
 
$
51,088

 
$
51,088

 
$
51,088

 
$

 
$

Cash (funds held for customers)
 
27,689

 
27,689

 
27,689

 

 

Loans and notes receivable from distributors
 
18,047

 
17,051

 

 

 
17,051

Long-term debt, including portion due within one year(1)
 
638,787

 
684,133

 
684,133

 

 


(1) Amounts exclude capital lease obligations.


Note 9: Restructuring charges

Net restructuring charges for each period consisted of the following components:
 
 
Quarter Ended March 31,
 
 
2014
 
2013
Severance accruals
 
$
1,545

 
$
990

Severance reversals
 
(310
)
 
(299
)
Operating lease obligation reversal
 

 
(157
)
Net restructuring accruals
 
1,235

 
534

Other costs
 
2,297

 
915

Net restructuring charges
 
$
3,532

 
$
1,449


The net restructuring charges are reflected in the consolidated statements of comprehensive income as follows:
 
 
Quarter Ended March 31,
 
 
2014
 
2013
Total cost of revenue
 
$
232

 
$
78

Operating expenses
 
3,300

 
1,371

Net restructuring charges
 
$
3,532

 
$
1,449


16



2014 restructuring charges – During the quarter ended March 31, 2014, the net restructuring accruals included severance charges related to employee reductions across functional areas as we continue to reduce costs, primarily within our sales and marketing, information technology and fulfillment functions. The restructuring accruals included severance benefits for approximately 40 employees. These charges were reduced by the reversal of restructuring accruals recorded in previous years, as fewer employees received severance benefits than originally estimated. Other restructuring costs, which were expensed as incurred, included items such as information technology costs, employee and equipment moves, training and travel related to our restructuring activities.

2013 restructuring charges – During the quarter ended March 31, 2013, the net restructuring accruals included severance charges related to employee reductions across functional areas as we continued to reduce costs. The restructuring accruals included severance benefits for approximately 20 employees. These charges were reduced by the reversal of restructuring accruals recorded in previous years, as fewer employees received severance benefits than originally estimated and we entered into a sub-lease agreement related to an operating lease obligation. Other restructuring costs, which were expensed as incurred, included items such as information technology costs, employee and equipment moves, training and travel related to our restructuring activities.

Restructuring accruals of $4,100 as of March 31, 2014 are reflected in the consolidated balance sheet in accrued liabilities. Restructuring accruals of $5,638 as of December 31, 2013 are reflected in the consolidated balance sheet as accrued liabilities of $5,609 and other non-current liabilities of $29. The majority of the employee reductions are expected to be completed by mid-2014, and we expect most of the related severance payments to be paid by the end of 2014, utilizing cash from operations. The remaining payments due under operating lease obligations will be paid through February 2015. As of March 31, 2014, approximately 60 employees had not yet started to receive severance benefits. Further information regarding our restructuring accruals can be found under the caption “Note 8: Restructuring charges” in the Notes to Consolidated Financial Statements appearing in the 2013 Form 10-K.

Accruals for our restructuring initiatives, summarized by year, were as follows:
 
 
2012
 initiatives
 
2013
 initiatives
 
2014 initiatives
 
Total
Balance, December 31, 2013
 
$
409

 
$
5,229

 
$

 
$
5,638

Restructuring charges
 
21

 
89

 
1,435

 
1,545

Restructuring reversals
 
(3
)
 
(307
)
 

 
(310
)
Payments
 
(224
)
 
(2,454
)
 
(95
)
 
(2,773
)
Balance, March 31, 2014
 
$
203


$
2,557

 
$
1,340

 
$
4,100

Cumulative amounts:
 
 

 
 
 
 
 
 

Restructuring charges
 
$
8,012

 
$
7,468

 
$
1,435

 
$
16,915

Restructuring reversals
 
(1,354
)
 
(444
)
 

 
(1,798
)
Payments
 
(6,455
)
 
(4,467
)
 
(95
)
 
(11,017
)
Balance, March 31, 2014
 
$
203


$
2,557

 
$
1,340

 
$
4,100



17


The components of our restructuring accruals, by segment, were as follows:
 
 
Employee severance benefits
 
Operating lease obligations
 
 
 
 
Small Business Services
 
Financial Services
 
Direct Checks
 
 
Corporate
 
Small Business Services
 
Direct Checks
 
Total
Balance, December 31, 2013
 
$
1,624

 
$
1,991

 
$
365

 
$
1,508

 
$
150

 
$

 
$
5,638

Restructuring charges
 
943

 

 

 
602

 

 

 
1,545

Restructuring reversals
 
(222
)
 
(50
)
 
(6
)
 
(32
)
 

 

 
(310
)
Payments
 
(1,012
)
 
(895
)
 
(200
)
 
(636
)
 
(30
)
 

 
(2,773
)
Balance, March 31, 2014
 
$
1,333

 
$
1,046


$
159


$
1,442


$
120

 
$


$
4,100

Cumulative amounts(1):
 
 

 
 

 
 

 
 

 
 

 
 
 
 

Restructuring charges
 
$
5,820

 
$
3,888

 
$
549

 
$
6,046

 
$
442

 
$
170

 
$
16,915

Restructuring reversals
 
(663
)
 
(319
)
 
(28
)
 
(631
)
 
(157
)
 

 
(1,798
)
Inter-segment transfer
 

 

 
(25
)
 
25

 

 

 

Payments
 
(3,824
)
 
(2,523
)
 
(337
)
 
(3,998
)
 
(165
)
 
(170
)
 
(11,017
)
Balance, March 31, 2014
 
$
1,333

 
$
1,046


$
159


$
1,442


$
120

 
$


$
4,100


(1) Includes accruals related to our cost reduction initiatives for 2012 through 2014.


Note 10: Postretirement benefits

We have historically provided certain health care benefits for a large number of retired U.S. employees. In addition to our retiree health care plan, we also have a supplemental executive retirement plan in the United States. Further information regarding our postretirement benefit plans can be found under the caption “Note 12: Postretirement benefits” in the Notes to Consolidated Financial Statements appearing in the 2013 Form 10-K.

Postretirement benefit income for each period consisted of the following components:
 
 
Quarter Ended March 31,
 
 
2014
 
2013
Interest cost
 
$
1,138

 
$
913

Expected return on plan assets
 
(2,183
)
 
(2,008
)
Amortization of prior service credit
 
(355
)
 
(355
)
Amortization of net actuarial losses
 
854

 
1,110

Net periodic benefit income
 
$
(546
)
 
$
(340
)



18


Note 11: Debt

Debt outstanding was comprised of the following:
 
 
March 31,
2014
 
December 31,
2013
7.0% senior notes due March 15, 2019
 
$
200,000

 
$
200,000

6.0% senior notes due November 15, 2020(1)
 
186,249

 
183,761

Long-term portion of capital lease obligations
 
1,693

 
1,354

Long-term portion of debt
 
387,942

 
385,115

5.125% senior, unsecured notes due October 1, 2014, net of discount(2)
 
254,544

 
255,026

Capital lease obligations due within one year
 
718

 
563

Total debt
 
$
643,204

 
$
640,704


(1) Includes decrease due to cumulative change in fair value of hedged debt of $13,751 as of March 31, 2014 and $16,239 as of December 31, 2013.
(2) Includes increase due to cumulative change in fair value of hedged debt of $1,073 as of March 31, 2014 and $1,569 as of December 31, 2013.

Discounts from par value are being amortized ratably as increases to interest expense over the term of the related debt.

All of our notes include covenants that place certain restrictions on the issuance of additional debt and limitations on certain liens. If our ratio of earnings before interest, taxes, depreciation and amortization (EBITDA) to interest expense, as defined in such instruments, falls below two to one, there would be additional limitations on our ability to issue additional debt. The notes due in 2020 and 2019 also include limitations on our ability to issue redeemable stock and preferred stock, make loans and investments, and consolidate, merge or sell all or substantially all of our assets. Absent certain defined events of default under our debt instruments, and as long as our ratio of EBITDA to interest expense is in excess of two to one, our debt covenants do not restrict our ability to pay cash dividends at our current rate. There are currently no limitations on the amount of dividends and share repurchases under the terms of our amended credit facility agreement executed in February 2014. However, if our leverage ratio, defined in the agreement as total debt less unrestricted cash to EBITDA, should exceed 2.75 to one, there would be an annual limitation on the amount of dividends and share repurchases under the terms of the credit facility.

In November 2012, we issued $200,000 of 6.0% senior notes maturing on November 15, 2020. The notes were issued via a private placement under Rule 144A of the Securities Act of 1933. These notes were subsequently registered with the Securities and Exchange Commission (SEC) via a registration statement which became effective on April 3, 2013. Interest payments are due each May and November. The notes are guaranteed by certain of our subsidiaries and place a limitation on restricted payments, including share repurchases and increases in dividend levels. The limitation on restricted payments does not apply if the notes are upgraded to an investment-grade credit rating. Financial information for the guarantor subsidiaries can be found in Note 15. At any time prior to November 15, 2015, we may on one or more occasions redeem up to 35% of the original principal amount of the notes with the proceeds of one or more equity offerings at a redemption price of 106% of the principal amount of the notes, together with accrued and unpaid interest. At any time prior to November 15, 2016, we may also redeem some or all of the notes at a price equal to 100% of the principal amount plus accrued and unpaid interest and a make-whole premium. At any time on or after November 15, 2016, we may redeem some or all of the notes at prices ranging from 100% to 103% of the principal amount. If at any time we sell certain of our assets or experience specific types of changes in control, we must offer to purchase all of the outstanding notes at 101% of the principal amount. Proceeds from the offering, net of offering costs, were $196,340. These proceeds were used to retire our senior notes which were due in June 2015. The fair value of the notes issued in November 2012 was $208,706 as of March 31, 2014, based on quoted prices for identical liabilities when traded as assets. As discussed in Note 7, we have entered into interest rate swaps to hedge these notes.

In March 2011, we issued $200,000 of 7.0% senior notes maturing on March 15, 2019. The notes were issued via a private placement under Rule 144A of the Securities Act of 1933. These notes were subsequently registered with the SEC via a registration statement which became effective on January 10, 2012. Interest payments are due each March and September. The notes are guaranteed by certain of our subsidiaries and place a limitation on restricted payments, including share repurchases and increases in dividend levels. The limitation on restricted payments does not apply if the notes are upgraded to an investment-grade credit rating. Financial information for the guarantor subsidiaries can be found in Note 15. At any time prior to March 15, 2015, we may redeem some or all of the notes at a price equal to 100% of the principal amount plus accrued and unpaid interest and a make-whole premium. At any time on or after March 15, 2015, we may redeem some or all of the notes at prices ranging from 100% to 103.5% of the principal amount. If at any time we sell certain of our assets or experience specific types of changes in control, we must offer to purchase all of the outstanding notes at 101% of the principal amount. Proceeds

19


from the offering, net of offering costs, were $196,195. These proceeds were used to retire a portion of our senior, unsecured notes due in 2012. The fair value of the notes issued in March 2011 was $217,772 as of March 31, 2014, based on quoted prices for identical liabilities when traded as assets.

In October 2004, we issued $275,000 of 5.125% senior, unsecured notes maturing on October 1, 2014. The notes were issued via a private placement under Rule 144A of the Securities Act of 1933. These notes were subsequently registered with the SEC via a registration statement which became effective on November 23, 2004. Interest payments are due each April and October. Proceeds from the offering, net of offering costs, were $272,276. These proceeds were used to repay commercial paper borrowings used for the acquisition of New England Business Service, Inc. in 2004. During 2011, we retired $10,000 of these notes and during 2009, we retired $11,500 of these notes. As of March 31, 2014, the fair value of the $253,500 remaining notes outstanding was $257,508, based on quoted prices for identical liabilities when traded as assets. As discussed in Note 7, we have entered into interest rate swaps to hedge a portion of these notes.

We had capital lease obligations of $2,411 as of March 31, 2014 and $1,917 as of December 31, 2013 related to information technology hardware. The lease obligations will be paid through January 2018. The related assets are included in property, plant and equipment in the consolidated balance sheets. Depreciation of the leased assets is included in depreciation expense in the consolidated statements of cash flows.

As of December 31, 2013, we had a $200,000 credit facility which was scheduled to expire in February 2017. In February 2014, we modified the terms of this credit facility, increasing the amount available for borrowing to $350,000 and extending the term to February 2019. Our commitment fee under the amended agreement ranges from 0.20% to 0.40% based on our leverage ratio. Borrowings under the credit facility are collateralized by substantially all of our personal and intangible property. The credit agreement governing the credit facility contains customary covenants regarding limits on levels of subsidiary indebtedness and capital expenditures, liens, investments, acquisitions, certain mergers, certain asset sales outside the ordinary course of business, and change in control as defined in the agreement. The agreement also contains financial covenants regarding our leverage ratio, interest coverage and liquidity. No amounts were outstanding under our credit facility during the quarter ended March 31, 2014 or during 2013. As of March 31, 2014, amounts were available for borrowing under our credit facility as follows:
 
 
Total
available
Credit facility commitment
 
$
350,000

Outstanding letters of credit(1)
 
(8,915
)
Net available for borrowing as of March 31, 2014
 
$
341,085

(1) We use standby letters of credit primarily to collateralize certain obligations related to our self-insured workers’ compensation claims. These letters of credit reduce the amount available for borrowing under our credit facility.

Note 12:  Other commitments and contingencies

Indemnifications – In the normal course of business, we periodically enter into agreements that incorporate general indemnification language. These indemnifications encompass third-party claims arising from our products and services, including service failures, breach of security, intellectual property rights, governmental regulations and/or employment-related matters. Performance under these indemnities would generally be triggered by our breach of the terms of the contract. In disposing of assets or businesses, we often provide representations, warranties and/or indemnities to cover various risks including, for example, unknown damage to the assets, environmental risks involved in the sale of real estate, liability to investigate and remediate environmental contamination at waste disposal sites and manufacturing facilities, and unidentified tax liabilities and legal fees related to periods prior to disposition. We do not have the ability to estimate the potential liability from such indemnities because they relate to unknown conditions. However, we have no reason to believe that any possible liability under these indemnities would have a material adverse effect on our financial position, annual results of operations or annual cash flows. We have recorded liabilities for known indemnifications related to environmental matters.

Environmental matters – We are currently involved in environmental compliance, investigation and remediation activities at some of our current and former sites, primarily printing facilities of our Financial Services and Small Business Services segments which have been sold. Remediation costs are accrued on an undiscounted basis when the obligations are either known or considered probable and can be reasonably estimated. Remediation or testing costs that result directly from the sale of an asset and which we would not have otherwise incurred are considered direct costs of the sale of the asset. As such, they are included in our measurement of the carrying value of the asset sold.

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Accruals for environmental matters were $8,312 as of March 31, 2014 and $8,294 as of December 31, 2013, primarily related to facilities which have been sold. These accruals are included in accrued liabilities and other non-current liabilities in the consolidated balance sheets. Accrued costs consist of direct costs of the remediation activities, primarily fees which will be paid to outside engineering and consulting firms. Although recorded accruals include our best estimates, our total costs cannot be predicted with certainty due to various factors such as the extent of corrective action that may be required, evolving environmental laws and regulations and advances in environmental technology. Where the available information is sufficient to estimate the amount of the liability, that estimate is used. Where the information is only sufficient to establish a range of probable liability and no point within the range is more likely than any other, the lower end of the range is recorded. We do not believe that the range of possible outcomes could have a material effect on our financial condition, results of operations or liquidity. Expense reflected in the consolidated statements of comprehensive income for environmental matters was $269 for the quarter ended March 31, 2014 and $447 for the quarter ended March 31, 2013.

As of March 31, 2014, $3,953 of the costs included in our environmental accruals were covered by an environmental insurance policy which we purchased during 2002. The insurance policy covers up to $12,911 of remediation costs, of which $8,958 had been paid through March 31, 2014. This insurance policy does not cover properties acquired subsequent to 2002. However, costs included in our environmental accruals for such properties were not material as of March 31, 2014. We do not anticipate significant net cash outlays for environmental matters in 2014. The insurance policy also covers up to $10,000 of third-party claims through 2032 at certain owned, leased and divested sites. We consider the realization of recovery under the insurance policy to be probable based on the insurance contract in place with a reputable and financially-sound insurance company. As our environmental accruals include our best estimates of these costs, we have recorded receivables from the insurance company within other current assets and other non-current assets based on the amounts of our environmental accruals for insured sites.

We also have an additional environmental site liability insurance policy providing coverage on facilities which we acquired subsequent to 2002. This policy covers liability for claims of bodily injury or property damage arising from pollution events at the covered facilities. The policy also provides remediation coverage should we be required by a governing authority to perform remediation activities at the covered sites. The policy provides coverage of up to $15,000 through April 2019. No accruals have been recorded in our consolidated financial statements for any of the events contemplated in this insurance policy.

Self-insurance – We are self-insured for certain costs, primarily workers' compensation claims and medical and dental benefits. The liabilities associated with these items represent our best estimate of the ultimate obligations for reported claims plus those incurred, but not reported. The liability for workers' compensation, which totaled $4,777 as of March 31, 2014 and $4,560 as of December 31, 2013, is accounted for on a discounted basis. The difference between the discounted and undiscounted workers' compensation liability was not significant as of March 31, 2014 or December 31, 2013. We record liabilities for medical and dental benefits for active employees and those employees on long-term disability. Our liability for active employees is not recorded on a discounted basis as we expect the benefits to be paid in a relatively short period of time. Our liability for those employees on long-term disability is accounted for on a discounted basis. Our total liability for these medical and dental benefits totaled $3,300 as of March 31, 2014 and $3,322 as of December 31, 2013. The difference between the discounted and undiscounted medical and dental liability was $149 as of March 31, 2014 and December 31, 2013.

Our self-insurance liabilities are estimated, in part, by considering historical claims experience, demographic factors and other actuarial assumptions. The estimated accruals for these liabilities could be significantly affected if future events and claims differ from these assumptions and historical trends.


Note 13: Shareholders’ equity

We have an outstanding authorization from our board of directors to purchase up to 10,000 shares of our common stock. This authorization has no expiration date, and 2,473 shares remained available for purchase under this authorization as of March 31, 2014. During the quarter ended March 31, 2014, we repurchased 623 shares for $31,930.


Note 14: Business segment information

We operate three reportable business segments: Small Business Services, Financial Services and Direct Checks. Our business segments are generally organized by type of customer served and reflect the way we manage the company. Small Business Services promotes and sells products and services to small businesses via direct response mail and internet

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advertising, referrals from financial institutions and telecommunications clients, Safeguard distributors. a network of local dealers, a direct sales force which focuses on major accounts, and an outbound telemarketing group. Financial Services' products and services are sold primarily through a direct sales force, which executes supply contracts with our financial institution clients nationwide, including banks, credit unions and financial services companies. Once the financial institution relationship is established, consumers may submit their check orders through their financial institution or over the phone or internet. Direct Checks sells products and services directly to consumers using direct response marketing, including print advertising and search engine marketing and optimization strategies. All three segments operate primarily in the United States. Small Business Services also has operations in Canada and portions of Europe. Our product and service offerings are comprised of the following:

Checks – We remain one of the largest providers of checks in the United States, both in terms of revenue and the number of checks produced. Checks account for the majority of the revenue in our Financial Services and Direct Checks segments and represented 43.2% of our Small Business Services segment's revenue in 2013.

Forms – Our Small Business Services segment provides printed forms to small businesses, including deposit tickets, billing forms, work orders, job proposals, purchase orders, invoices and personnel forms. This segment also offers computer forms compatible with accounting software packages commonly used by small businesses. Forms sold by our Financial Services and Direct Checks segments include deposit tickets and check registers.

Accessories and other products – Small Business Services provides products designed to provide small business owners with the customized documents necessary to efficiently manage their business including envelopes, office supplies, stamps and labels, as well as retail packaging supplies. Our Financial Services and Direct Checks segments offer checkbook covers and stamps.

Marketing solutions – All three of our segments offer products and services that help small businesses and/or financial institutions promote their businesses and acquire customers. Our Small Business Services segment offers services designed to fulfill the sales and marketing needs of small businesses, including web design, hosting and other web services; search engine optimization; marketing services, including email, mobile, social media and other self-service marketing solutions; digital printing services; and logo design. In addition, Small Business Services offers products such as promotional products, postcards, brochures, apparel, greeting cards and business cards. Financial Services offers various customer acquisition programs, marketing communications services, and rewards and loyalty programs. Direct Checks provides package insert programs under which companies' marketing materials are included in our check packages.

Other services – All three of our segments provide fraud protection and security services. In addition, our Small Business Services segment offers payroll services and health care enrollment solutions, and Financial Services provides financial institution profitability and risk management services.

The accounting policies of the segments are the same as those described in the Notes to Consolidated Financial Statements included in the 2013 Form 10-K. We allocate corporate costs for our shared services functions to our business segments, including costs of our executive management, human resources, supply chain, finance, information technology and legal functions. Generally, where costs incurred are directly attributable to a business segment, primarily within the areas of information technology, supply chain and finance, those costs are charged directly to that segment. Because we use a shared services approach for many of our functions, certain costs are not directly attributable to a business segment. These costs are allocated to our business segments based on segment revenue, as revenue is a measure of the relative size and magnitude of each segment and indicates the level of corporate shared services consumed by each segment. Corporate assets are not allocated to the segments and consist of property, plant and equipment, internal-use software, inventories and supplies related to our corporate shared services functions of manufacturing, information technology and real estate, as well as long-term investments.

We are an integrated enterprise, characterized by substantial intersegment cooperation, cost allocations and the sharing of assets. Therefore, we do not represent that these segments, if operated independently, would report the operating income and other financial information shown.


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The following is our segment information as of and for the quarters ended March 31, 2014 and 2013:
 
 
 
 
Reportable Business Segments
 
 
 
 
 
 
 
 
Small Business Services
 
Financial Services
 
Direct Checks
 
Corporate
 
Consolidated
Total revenue from external
 
2014
 
$
269,843

 
$
89,113

 
$
47,999

 
$

 
$
406,955

customers:
 
2013
 
248,318

 
87,131

 
52,104

 

 
387,553

Operating income:
 
2014
 
43,591

 
21,629

 
15,576

 

 
80,796

 
 
2013
 
38,597

 
22,937

 
16,199

 

 
77,733

Depreciation and amortization
 
2014
 
11,346

 
3,202

 
1,717

 

 
16,265

expense:
 
2013
 
11,223

 
2,695

 
1,981

 

 
15,899

Total assets:
 
2014
 
930,020

 
101,865

 
166,501

 
365,946

 
1,564,332

 
 
2013
 
873,017

 
90,840

 
168,985

 
308,968

 
1,441,810

Capital asset purchases:
 
2014
 

 

 

 
10,950

 
10,950

 
 
2013
 

 

 

 
8,304

 
8,304



Note 15: Supplemental guarantor financial information

Our long-term notes due in 2019 and 2020 (Note 11), as well as obligations under our credit facility, are jointly and severally guaranteed on a full and unconditional basis, subject to the release provisions described herein, by certain 100%-owned subsidiaries. The subsidiary guarantees with respect to our long-term notes are subject to release upon the occurrence of certain events: the sale of all or substantially all of a subsidiary's assets, when the requirements for defeasance of the guaranteed securities have been satisfied, when the subsidiary is declared an unrestricted subsidiary, or upon satisfaction and discharge of the indenture.

The following condensed supplemental consolidating financial information reflects the summarized financial information of Deluxe Corporation, the guarantors on a combined basis and the non-guarantor subsidiaries on a combined basis. Separate financial statements of the guarantors are not presented because the guarantors are jointly, severally, fully and unconditionally liable under the guarantees, subject to the release provisions described herein, and we believe that the condensed consolidating financial statements presented are sufficient to provide an understanding of the financial position, results of operations and cash flows of the guarantors. During the third quarter of 2013, additional subsidiaries were designated as guarantor entities. As such, the presentation of prior period information for the guarantor subsidiaries, the non-guarantor subsidiaries and eliminations was modified to reflect these entities as guarantors for all periods presented.

We are an integrated enterprise, characterized by substantial intersegment cooperation, cost allocations and the sharing of assets. Therefore, we do not represent that the financial information presented is indicative of the financial position, results of operations or cash flows which the entities would have reported if they had operated independently. The condensed consolidating financial statements should be read in conjunction with our consolidated financial statements.


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Deluxe Corporation
Condensed Consolidating Balance Sheet
(Unaudited)

 
 
March 31, 2014
 
 
Deluxe Corporation
 
Guarantor subsidiaries
 
Non-guarantor subsidiaries
 
Eliminations
 
Total
ASSETS
 
 
 
 
 
 
 
 
 
 
Current assets:
 
 
 
 
 
 
 
 
 
 
Cash and cash equivalents
 
$
82,204

 
$
13,839

 
$
45,013

 
$
(441
)
 
$
140,615

Trade accounts receivable, net
 

 
63,646

 
14,328

 

 
77,974

Inventories and supplies
 

 
24,714

 
4,620

 

 
29,334

Deferred income taxes
 
3,739

 
2,812

 
25

 

 
6,576

Funds held for customers
 

 

 
31,811

 

 
31,811

Other current assets
 
10,857

 
18,066

 
3,561

 

 
32,484

Total current assets
 
96,800

 
123,077

 
99,358

 
(441
)
 
318,794

Deferred income taxes
 

 

 
1,781

 

 
1,781

Long-term investments
 
37,432

 
7,268

 

 

 
44,700

Property, plant and equipment, net
 
5,269

 
85,878

 
7,486

 

 
98,633

Assets held for sale
 

 
4,035

 
22,317

 

 
26,352

Intangibles, net
 
124

 
152,981

 
2,188

 

 
155,293

Goodwill
 

 
821,138

 
1,806

 

 
822,944

Investments in consolidated subsidiaries
 
1,206,177

 
83,414

 

 
(1,289,591
)