SECURITIES AND EXCHANGE COMMISSION
 

Washington, D.C. 20549
 


FORM 6-K
 


Report of Foreign Private Issuer
 


Pursuant to Rule 13a-16 or 15d-16
of the Securities Exchange Act of 1934
 


For the month of June, 2009
 
 

RYANAIR HOLDINGS PLC
(Translation of registrant's name into English)
 
 

c/o Ryanair Ltd Corporate Head Office
Dublin Airport
County Dublin Ireland
(Address of principal executive offices)
 
 
 
Indicate by check mark whether the registrant files or will file annual
reports under cover Form 20-F or Form 40-F.
 
 
Form 20-F..X.. Form 40-F.....
 
 

Indicate by check mark whether the registrant by furnishing the information
contained in this Form is also thereby furnishing the information to the
Commission pursuant to Rule 12g3-2(b) under the Securities Exchange
Act of 1934.
 
 
Yes ..... No ..X..
 
 

If "Yes" is marked, indicate below the file number assigned to the registrant
in connection with Rule 12g3-2(b): 82- ________
 
 
 

 

 

Ryanair's 
UNBEATABLE 
PUNCTUALITY
 
force
S
 Easyjet
 
to 
hide their poor performance
 

Ryanair, Europe’s largest low fares airline, today (5th June) confirmed that its unrivalled on-time performance has resulted in Easyjet refusing to publish their on-time statistics on their website since 27th April last. Ryanair is Europe’s most punctual airline with 92% of April flights on-time compared to just 83% of Easyjet’s. Ryanair’s punctuality has out performed Easyjet’s every week since 2003 and Ryanair challenged Easyjet to recommence publishing weekly punctuality statistics.


 

Ryanair
 is committed to publishing customer service
 statistics each month 
and these 
confirm that 
Ryanair
 delivers 
Europe
's best customer service
 
as
:
 
Ryanair's Stephen McNamara said, 
"
Ryanair
 is 
Europe
's 
most 
punctual
 
airline, beating 
Easyjet
 every week since 2003
, and
 is 
the
 only airline to guarantee the lowest fares and no fuel surcharges ever.
 
Such is the gulf between 
Ryanair
's and 
Easyjet
's on-time performance that 
Easyjet
 
has not published its 
punctuality statistics
 
since 27 April 
to prevent passengers realizing that they 
can not compete with 
Ryanair
's 
guaranteed 
low
est
 fare
s and unrivalled 
 punctuality.
  
Ryanair
 is committed to publishing customer service statistics each month to prove that we are 
Europe
's leading customer service provider and we challenge 
Easyjet
 to start publishing its on-time performance statistics once again.
"
 
 

CUSTOMER SERVICE STATISTICS APRIL

2008

2009

On-time flights

90%

92%

Complaints per 1,000 pax

0.30

  0.98

Baggage complaints per 1,000 pax

0.67

0.38

Complaints answered with 7 days

99%

99%
 

 
Ends.
    
    
    
    
    
                                                                                               
    
Friday, 5
th
 June 09


For further information:

Stephen McNamara
    
    
                                              
   
 Pauline 
McAlester
Ryanair 
    
    
    
    
    
                                                         
Murray
 Consultants
Tel: 00 353 1 812 1271
    
    
                                             
 Tel: 00 353 1 4980 30
0


 

SIGNATURES
 

Pursuant to the requirements of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned, hereunto duly authorized.
 
 

 

RYANAIR HOLDINGS PLC






Date:  05 June 2009
 

 

By:___/s/ Juliusz Komorek____
   
 

Juliusz Komorek
 

Company Secretary