Essex, CT - February 16, 2021 - The Patient Is U (TPIU), a nonprofit organization based in Connecticut with a mission to improve the level of compassionate care in the healthcare system in an effort to improve patient outcomes, is highlighting the benefits of compassionate care for both health care and insurance providers. This approach is proven to result in better quality care, driving down health care costs as improved outcomes reduce complications. Additionally, a more personal patient-provider relationship decreases the likelihood of medical malpractice claims.
“It’s simple, kindness is medicinal. By improving the patient experience and personalizing the patient-provider relationship, compassionate care increases patient satisfaction, fostering better communication and increasing the likelihood of patient adherence to prescribed treatments and medication regiments,” said Dr. Michael Crain, President and Executive Director of TPIU. “We ask every health care professional to take care of patients as if you or your loved one is the patient. Not only is it the right thing to do, but it's also the smart thing to do.”
TPIU reminds all healthcare providers that compassionate care is not limited to the patient’s interaction with doctors and nurses, but extends to every interaction in the patient journey, from the initial phone call with the receptionist to the conversation with the outgoing parking lot attendant.
“The days of intimate home-based healthcare and strong physician-patient relationships can often feel like a thing of the past, replaced by a healthcare system which nearly half of Americans feel lacks compassion,” continued Crain. “The goal of The Patient is U is to bring down this grim statistic, and a return to more compassionate care has been proven again and again to benefit both patients and healthcare providers alike.”
In addition to saving money on insurance costs, compassionate care can also save time; another welcome benefit for busy doctors rushing from patient to patient. While 56% of doctors report that they do not have enough time to be empathetic, putting in this extra effort actually decreases numbers of hospital and specialty care visits. Furthermore, the utilization of compassionate care has also been linked to higher efficiency in treating patients during visits, illustrated by quicker recoveries. While providers who lack strong patient connections tend to be more reliant on expensive testing and medical technologies, building these connections has been shown to decrease the number of diagnostic tests run along with the costs associated with them.
“So many health care professionals feel burnt out and believe their busy schedule doesn’t allow for more personal interactions, but research has shown that it takes as little as 40 seconds to communicate compassion,” said Dr. Crain. “In less than a minute, a health care provider can make a significant positive impact on the health of their patient and the health of their medical practice.”
To learn more about TPIU’s mentorship programs for students from the healthcare professions and seminars and tutorials for institutional and non-institutional health care providers, visit https://tpiu.org/.
ABOUT THE PATIENT IS U (TPIU)
The goals of TPIU’s nonprofit foundation are to empower and share its philosophies to institutional healthcare providers such as hospitals, surgery centers, nursing homes as well as non-institutional providers such as doctors, nurses, medical secretaries or anyone who comes into contact with patients or their families. TPIU sponsors seminars, tutorials, as well as mentorships. TPIU believes that compassionate care is not limited to the patient’s interaction with doctors and nurses, but extends to every interaction in the patient journey, from the initial phone call with the receptionist to the conversation with the outgoing parking lot attendant.
TPIU is based in Connecticut. To learn more, visit them online at https://tpiu.org/.
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