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Construction tech startups are poised to shake up a $1.3-trillion-dollar industry

As one of the least digitized sectors of our economy, construction is ripe for technology disruption.
Allison Xu Contributor Allison Xu is an investor at Bain Capital Ventures, where she focuses on investments in the fintech and property tech sectors.

In the wake of COVID-19 this spring, construction sites across the nation emptied out alongside neighboring restaurants, retail stores, offices and other commercial establishments. Debates ensued over whether the construction industry’s seven million employees should be considered “essential,” while regulations continued to shift on the operation of job sites. Meanwhile, project demand steadily shrank.

Amidst the chaos, construction firms faced an existential question: How will they survive? This question is as relevant today as it was in April. As one of the least-digitized sectors of our economy, construction is ripe for technology disruption.

Construction is a massive, $1.3 trillion industry in the United States — a complex ecosystem of lenders, owners, developers, architects, general contractors, subcontractors and more. While each construction project has a combination of these key roles, the construction process itself is highly variable depending on the asset type. Roughly 41% of domestic construction value is in residential property, 25% in commercial property and 34% in industrial projects. Because each asset type, and even subassets within these classes, tends to involve a different set of stakeholders and processes, most construction firms specialize in one or a few asset groups.

Regardless of asset type, there are four key challenges across construction projects:

High fragmentation: Beyond the developer, architect, engineer and general contractor, projects could involve hundreds of subcontractors with specialized expertise. As the scope of the project increases, coordination among parties becomes increasingly difficult and decision-making slows.

Poor communication: With so many different parties both in the field and in the office, it is often difficult to relay information from one party to the next. Miscommunication and poor project data accounts for 48% of all rework on U.S. construction job sites, costing the industry over $31 billion annually according to FMI research.

Lack of data transparency: Manual data collection and data entry are still common on construction sites. On top of being laborious and error-prone, the lack of real-time data is extremely limited, therefore decision-making is often based on outdated information.

Skilled labor shortage: The construction workforce is aging faster than the younger population that joins it, resulting in a shortage of labor particularly for skilled trades that may require years of training and certifications. The shortage drives up labor costs across the industry, particularly in the residential sector, which traditionally sees higher attrition due to its more variable project demand.

A construction tech boom

Too many of the key processes involved in managing multimillion-dollar construction projects are carried out on Excel or even with pen and paper. The lack of tech sophistication on construction sites materially contributes to job delays, missed budgets and increased job site safety risk. Technology startups are emerging to help solve these problems.

Construction value chain

Image Credits: Bain Capital Ventures (opens in a new window)
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Here are the main categories in which we’re seeing construction tech startups emerge.

1. Project conception
  • How it works today: During a project’s conception, asset owners and/or developers develop site proposals and may work with lenders to manage the project financing.
  • Key challenges: Processes for managing construction loans are cumbersome and time intensive today given the complexity of the loan draw process.
  • How technology can address challenges: Design software such as Spacemaker AI can help developers create site proposals, while construction loan financing software such as Built Technologies and Rabbet are helping lenders and developers manage the draw process in a more efficient manner.
2. Design and engineering
  • How it works today: Developers work with design, architect and engineering teams to turn ideas into blueprints.
  • Key challenges: Because the design and engineering teams are often siloed from the contractors, it’s hard for designers and engineers to know the real-time impact of their decisions on the ultimate cost or timing of the project. Lack of coordination with construction teams can lead to time-consuming changes.
  • How technology can address challenges: Of all the elements of the construction process, the design and engineering process itself is the most technologically sophisticated today, with relatively high adoption of software like Autodesk to help with design documentation, specification development, quality assurance and more. Autodesk is moving downstream to offer a suite of solutions that includes construction management, providing more connectivity between the teams.
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