SeekNow announces expanded estimate writing services, improved claims execution, and technology investments that position insurance carriers and SFR operators for greater consistency and confidence in 2026.

ATLANTA, GA / ACCESS Newswire / December 29, 2025 / SeekNow, a nationwide provider of property decision data and insights for insurance carriers and single-family rental operators, today announced a year of significant operational progress that strengthened execution, increased consistency across the claims process, and laid the groundwork for continued growth in 2026.

A Different Kind of Year for Claims Operations

2025 proved to be an unusually quiet weather year across much of the United States. As overall claims volume declined, insurance carriers faced increased pressure to improve operational discipline, streamline workflows, and prepare their organizations for future volatility.

During this period, carriers increasingly relied on SeekNow not only for field inspections but for structured, decision-ready property intelligence that supports faster decisions, more substantial cost control, and greater confidence during fluctuating volumes.

Increasing Investment in a Proven Technology Foundation

Technology has always played a central role in how SeekNow operates at scale. From its earliest days, the company built proprietary systems to coordinate field activities, collect structured property data, and deliver consistent, actionable insights to desk-based teams.

That foundation enables SeekNow to operate efficiently across markets, deploy field resources quickly, and deliver standardized information that fits naturally into claims workflows.

In 2025, SeekNow increased investment in its technology infrastructure to strengthen this foundation further and prepare for the next phase of growth. The company focused on improving data capture workflows, quality validation, delivery consistency, and orchestration of field activities across its nationwide network.

Progress Across the Claims Lifecycle

SeekNow supports insurance carriers across roof, exterior, interior, and repair estimate services, with estimate writing now serving as a central part of its claims offering. Throughout 2025, the company expanded the volume and scope of estimates it delivers, writing estimates across a broader range of claim types, damage severities, and property conditions.

By combining structured field data with expanded estimate writing services, SeekNow reduces handoffs, limits rework, and improves decision accuracy earlier in the claims process. As insurance carriers trusted SeekNow with more complex claims and relied more heavily on solo inspections, this integrated approach delivered greater consistency and efficiency.

Measured Improvements in Execution

Throughout 2025, SeekNow focused on strengthening execution across the business. These efforts delivered measurable improvements in service quality, speed, and reliability, reflecting increased operational maturity.

Over the year, the company achieved a Net Promoter Score of 67, inspection quality scores above 96 percent, and average inspection and report delivery times of 2.9 hours. These results reinforced customer confidence and demonstrated consistent performance across markets and conditions.

SeekNow also supported multiple storm surge events during the year, activating its nationwide network of more than 1,000 independent Seekers who operate as contractors and deploy on demand to help carriers respond quickly as conditions evolve.

Leadership Aligned Around Operating Discipline

To support this phase of the business, SeekNow expanded its senior leadership team in 2025 with experienced leaders across operations, marketing, product, and partnerships.

• Kevin Moynihan, Senior Vice President and General Manager, Insurance

• Blake Adams, Senior Vice President of Marketing

• Marty Meyers, Senior Vice President of Operations

• Seth Beck, Senior Vice President of Product

• Tadd Roberts, Vice President of Partnerships

"After joining SeekNow earlier this year, my focus has been on strengthening the foundation of the business," said Brannon Lacey, Chief Executive Officer of SeekNow. "2025 was about tightening execution, improving consistency, and building the operational readiness our customers expect. That discipline matters most in quieter years, when preparation happens before conditions change."

Positioned for the Next Phase

Looking ahead, SeekNow remains focused on deeper integration of technology, data, and field operations. This includes continued improvements to scheduling and routing, property data collection, and the thoughtful application of artificial intelligence to support quality and consistency.

These investments help insurance carriers and single-family rental companies operate with greater clarity and confidence by transforming field activity into reliable, decision-ready insights that scale across regions and claim volumes.

"2025 was a year of preparation," Lacey added. "We strengthened how we operate so we can continue to serve our customers with consistency and confidence. That work positions SeekNow to support them even more effectively in the years ahead."

Media Contact

Blake Adams
SVP Marketing
marketing@seek-now.com

SOURCE: SeekNow